Customer Satisfaction Survey - Builder / Dealer / Contractor
1. Product:
How satisfied are you with each of the following aspects of the product?
a. The overall attractiveness of the windows?




b. The overall attractiveness of the exterior doors?




c. Degree to which the windows complement your home design/decor?




d. Ease of operation on all venting (opening) windows and doors?




e. Quality of material and workmanship used to manufacture the windows?




f. Quality of material and workmanship used to manufacture the exterior doors?




2. Sales Process:
How satisfied are you with each of the following aspects of the sales process?
a. Accessibility getting hold of your sales or inside sales representative?




b. Sales showing caring and concern for your product requirements?




c. Quality, clarity and thoroughness of explanation / information provided?




d. Sales representative's knowledge of the products and options?




3. Delivery:
How do you feel with each of the following aspects of delivery of Seymour Windows products?
a. Product was delivered on-time, as promised?




b. Product was delivered damage free?




c. Product was delivered to an appropriate location?




d. Delivery personnel were friendly and courteous?




4. Overall satisfaction:
a. How satisfied are you overall with your purchase experience at Seymour Windows?




b. Would you recommend Seymour Windows as a window supplier or use them again yourself?




5. Personal Information / Comments:
Additional Comments?


Contact Information
First Name:*
Last Name:
E-mail Address:*
Day Phone Number:
Evening Phone Number:
Best Time to Contact:
Address 1:
Address 2:
City/Town:
Province/State:
Postal/Zip Code
Country:
What is 2+2?:*

* Required Field